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Video instructions and help with filling out and completing state reportable incidents texas
Incident reporting is about learning for the future it's about patient safety and improving your working life if in doubt please report it that's the simple message at the Director of Nursing at Westland and Mental Health Trust the reporting of incidents in all parts of our service are really important to me if we're going to improve our services and make them as safe as possible then we need to know what is happening in services on a day to day basis and that includes all incidents if we know about incidents we're able to share the learning across the trust and into other trusts and other NHS organisations we want to also be in a position to support staff following an incident some staff have told us that they are reluctant to report an incident because they don't think that we do anything with that information I need to let you know that that is it is not right we look at the reports of incidents every single day and we make sure that the right person receives that information so that we can help you run the safest possible services we had a number of focus groups and also did a trust wide staff survey to find out what people thought about incident reporting and we had a number of really good suggestions about how to improve the form so we've made lots of changes to the incident reporting form to make it much easier to use and more intuitive we've also made a new area where you can look at any incidents that you've reported or being involved in and see what's being done about them and there's also a new area where you can see all the trends and the data from incidents that have been reported in your area as a result of the changes that we've made it'll mean that people are able to learn from incidents much more easily and to make positive changes to make care safer for patients so what if an incident has happened before and you think that there's no point in reporting it please don't assume that it has been reported before many incidents go unreported in the NHS if it has been reported before then really that doesn't matter every situation is different so please make sure that you would call that incident even if we have had an incident that is the same or very very similar in the background we'll look the trends and themes of incidents that are happening across our organization on a day-to-day basis the ultimate aim is for us to prthe safest possible services not only for the people that use our services but also for the staff of West London mental health trust incident reports are very important because it helps us manage a lot of incidents to reduce them and make the place safe we have a patient on the water walk absolute he's a very