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Video instructions and help with filling out and completing home health incident report form
I'm Denton Bramwell senior master black belt and with me today is Whitney who has just completed her advanced green belt Six Sigma project hello Whitney I did it's good to have you with us tell us about yourself and tell us a little bit about your company if you would okay company that has three residential treatment homes that are bit spread out and we also have a business office I have worked after this company for about seven years and I've done a variety of project works and have accumulated different experiences with a company over time including developing their you know into the compliance role there and quality improvement and other operational areas in the company okay sounds like a perfect place to apply some some Six Sigma what was the what was the problem that your project set out to solve I started looking at our instant review process earlier this year and we were kind of doing that in the contacts context of some staff efficiency questions and we had done some tweaks but we wanted to do more and particularly I really wanted to see us get something that was a lot more stable as a process and so we have these instant reports that we're required to do for different reasons primarily for state licensing but over time they had just kind of accumulated other burdens of Licensing and accreditation and other organizational goals so they've kind of become a little bit of a behemoth organization okay so what what might an incident report entail what tell me about these things okay so the the primary reason is to capture safety concerns so when there's an event that happens that would be out of the norm that we would want to track so that we can evaluate our safety performance over time okay so it's completely involved in the in the whole objective of trying to make the facility a safe and good place to be right okay all right and and plus the state requires you to do that so I would see that as a pretty important thing so that your your licensure is safe and so that your your people your clients are safe and have a good experience and go home in better condition than they came right a huge part of this is also the data tracking is supposed to inform the in from video tracking is supposed to inform our attention on to new areas of concern for safety so over time we can improve become more searcher its your continuous improvement thing so every organization should have something like that okay now I noticed you lifted list of the cost reduction down here in your charter I wonder if this isn't a little bit more like actually a what we call a compliance product what do you tell us about that yeah I definitely think it is much more of a compliance project it was.